jendralPrivacy Policy

This page describes what we collect when you use jendral and how we keep that data protected. We at jendral take your privacy seriously and comply with applicable data protection laws in the jurisdictions where we operate.

When you register on jendral, deposit funds, place bets on Liga 1 or Piala AFF matches, play live-dealer tables, or access our sportsbook and slots, we collect personal information. We use this information to verify your identity, process your transactions, and provide customer support. We do not sell your data to third parties.

Our privacy practices are transparent. This policy explains what data we collect, how we use it, who has access to it, and what rights you have over your information.

What Data We Collect on jendral

We at jendral collect information you provide directly when you register. This includes your legal name, email address, phone number, date of birth, and residential address. We also collect payment information when you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer. Payment details are processed by our payment partners and not stored on our servers.

We collect information about your activity on jendral. This includes your login history, games played, bets placed, deposits and withdrawals, and account balance. We use this data to detect fraud, resolve disputes, and improve our service. We also collect technical information: your IP address, browser type, device type, and operating system. This helps us optimize jendral for different devices and identify security threats.

Personal Data

Name, email, phone, date of birth, address — collected at registration and used for identity verification.

Financial Data

Deposit and withdrawal records, payment method, transaction history — used to process payments and detect fraud.

Activity Data

Login times, games played, bets placed, account balance — used to provide service and resolve disputes.

Technical Data

IP address, browser, device, operating system — used to optimize jendral and detect unauthorized access.

How We Use Your Data on jendral

We at jendral use your data to provide our service. We verify your identity before allowing withdrawals. We process your deposits and withdrawals through our payment partners. We settle your bets on Liga 1, Piala Indonesia, Piala AFF, and other markets based on official results. We stream live-dealer games and manage your account balance.

We use your data to detect and prevent fraud. We monitor for suspicious login patterns, unusual betting activity, and duplicate accounts. If we detect fraud, we may freeze your account pending investigation. We also use your data to comply with legal obligations, such as anti-money-laundering regulations and tax reporting.

We may contact you via email or phone to confirm your identity, notify you of account changes, or provide customer support. We do not send marketing emails unless you opt in. You may unsubscribe from non-essential communications at any time through your account settings.

Data Storage and Third Parties on jendral

We at jendral store your data on secure servers. Our servers may be located outside your jurisdiction. By using jendral, you consent to your data being transferred to and stored in other countries. We apply the same data protection standards regardless of server location.

We share your data with third parties only when necessary to provide our service. Our payment partners (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) receive your payment information to process deposits and withdrawals. Our live-dealer studios receive your account information to manage your table sessions. Our customer support team accesses your account history to resolve disputes.

We do not sell your data to advertisers or data brokers. We may disclose your data if required by law, court order, or government request. We will notify you of such requests unless legally prohibited from doing so.

Cookies and Tracking on jendral

We at jendral use cookies to remember your login session and preferences. Cookies are small files stored on your device that help us recognize you when you return to jendral. You may disable cookies in your browser settings, but this may affect your ability to use our platform.

We use analytics tools to understand how users interact with jendral. These tools collect anonymous data about page views, click patterns, and session duration. This data helps us improve our platform but does not identify you personally.

Your Rights on jendral

You have the right to access your personal data on jendral. You may request a copy of all data we hold about you by contacting our support team. We will provide this information within 30 days.

You have the right to correct inaccurate data. If your name, address, or other information is incorrect in your jendral account, you may update it through your account settings or contact our support team.

You have the right to request deletion of your data. If you close your jendral account, we will delete your personal data within 90 days, except where we are required to retain it for legal or regulatory reasons.

Contact Us About Privacy on jendral

If you have questions about our privacy practices or wish to exercise your rights, contact our support team. We respond to privacy inquiries within 14 days. You may also escalate concerns to our compliance department if you believe we have mishandled your data.

We at jendral may update this privacy policy from time to time. We will notify you of material changes by email or by posting a notice on our platform. Continued use of jendral after changes are posted constitutes acceptance of the updated policy.